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Endnotes from the book

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Dr. Pearl Hilliard

Dr. Pearl Hilliard is the founder of Hilliard Performance Solutions and has over twenty years of experience in consulting, coaching, learning, leadership development, integrated talent management and organizational improvement. She is passionate about employee engagement, remembering how she felt at those jobs when she wasn’t engaged versus how she felt in those positions when she was driven! She is living proof that engagement makes a huge difference to all aspects of life.

Patricia “Denise” Lopez

Patricia “Denise” Lopez is Professor of Organizational Psychology at Alliant International University where she teaches and conducts research in leadership, work motivation and productivity, team effectiveness, and organizational change management. Denise considers it her mission to develop great leaders and build workplaces to which people can bring their best and most enthusiastic selves. Over the last 25 years, she has taught, trained, coached and consulted with diverse managers, teams and organizations in the United States and Asia-Pacific.

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